Llamagaming: Contact and FAQs

CONTACT LLAMA

Llama Support is available on email and live chat. Simply click the live chat box on the bottom of your browser or click the green Support button above to speak with support@llamagaming.com

Telephone on +44 845 299 3715 during working hours (BST)

Bunbury Ventures bv95 Ltd, 2 Oakdene, Cross Lanes, Wrexham, LL130UQ, UK.

Credit card transactions are proceseed by Bunbury Ventures bv95 Ltd, 2 Oakdene, Cross Lanes, Wrexham, LL130UQ, UK.

REGISTERING + BONUS

Registering

Registration is quick and easy. Click on the 'new account' link next to the login area. Fill out our registration form by choosing a username and password that is secure and easy to remember. Once your registration is complete, just credit your account in order to bet on Llama Gaming.

Deposits can be made with Visa, MasterCard, Skrill, Neteller, Paysafe, Ukash and Bitcoin.

Welcome Bonus

When making your deposits, select the bonus accept button and the relevant first, second, third and fourth deposit bonus will automatically be added to your account.

For example, if you deposit € / $ 1,000, Llama will give you an extra € / $ 1,000 to play with.

Free Spins

Once you make a withdrawal from your first deposit bonus or if your balance reaches zero. Llama will provide you with a voucher code for Free Spins. In order to receive this, simply contact support and it will be provided to you within 24 hours.

GAMING

Llama Games

Llama Gaming offers over 1,000+ games - including Live Blackjack, Roulette and baccarat with Table Games, Slots, Virtual Racing, Slots, Keno even more Table Games, Card Games, Video Slots, Classic Slots and Video Poker than any other casino.

Bet Modification

All of the games have a "Clear Bets" button that will remove any chips you have placed.

Internet Outage

Communication problems over the Internet may cause sudden disconnections. We have designed our software to cope with such incidents in a manner that our clients will be protected from unjustifiable loss, while eliminating the possibility of intentional disconnections and/or system abuse.

Fun Money

You can restore your fun money balance to $1,000 simply by clicking requesting a balance top up from support.

MONEY

Deposit Timelines

Deposits made using credit cards and e-Wallets are added to your balance immediately.

Bank Wire Transfer deposits usually take 3-5 business days.

If you experience any problems, please contact our support team.

Withdrawals

In order to cash out money from your account you must first log on to your account using your email and password. You can withdraw money by following these steps:

Log in to our website using your email address and password
Click on "my account" and the "transactions"
Click on "withdraw money"
Enter the withdrawal amount and your chosen method

All withdrawal requests are actioned within 3 to 5 business days. The minimum amount request is 50, and for Bank Transfer it is 100.